INTRODUCTION

Falcon Implants & Oral Surgery (“we,” “us,” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.falconoralsurgery.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Privacy Notice – SMS Communication Compliance

Data Collection and Use

Falcon Implants & Oral Surgery may collect personal information, including your name, email address, and phone number, when you provide it through our website, in-office forms, or other communication channels. If you provide your mobile number, you consent to receive SMS messages regarding appointment reminders, surgical updates, post-operative instructions, and other relevant notifications.

Consent and Opt-In for SMS Messaging

By providing your mobile number, you expressly consent to receive text messages from Falcon Implants & Oral Surgery. These messages may include appointment confirmations, follow-ups, treatment-related updates, and occasional promotional offers. Message frequency may vary. Standard message and data rates may apply.

You can opt in to receive SMS messages by:

• Completing an online or in-office registration form

• Checking an opt-in box on our website or patient portal

• Confirming via a double opt-in SMS verification message (if applicable)

How We Use Your Information

We use your phone number solely to deliver important updates related to your care, scheduling, and limited promotional content. We will not sell, rent, or share your phone number with third parties for marketing. However, we may use trusted service providers to deliver messages on our behalf; these vendors are contractually obligated to protect your information in accordance with applicable privacy laws.

Opt-Out Policy

You may opt out of SMS messaging at any time by:

• Replying “STOP” to any text from us

• Contacting our office at [insert practice phone number]

• Updating your preferences in our patient portal (if available)

Once you opt out, you will no longer receive SMS messages except those confirming your opt-out request.

Data Security

We take your privacy seriously. We implement administrative, technical, and physical security safeguards to protect your data, including phone numbers, from unauthorized access, disclosure, or misuse. Our SMS communications are sent via platforms that comply with relevant industry standards and data protection regulations.

Data Retention and Deletion

We retain contact information as long as needed to provide services. To request removal of your mobile number, please contact us at [insert email or phone number]. We will fulfill deletion requests in accordance with applicable regulations.

CHANGES TO THIS POLICY

Falcon Implants & Oral Surgery reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website, and we encourage you to review this policy periodically. Changes are effective immediately upon posting, and continued use of the Site constitutes acceptance of any revised terms.

COLLECTION OF YOUR INFORMATION

We may collect information in the following ways:

Personal Data

Information such as your name, address, email, phone number, age, and health-related details that you voluntarily provide through forms, chats, or other features on the Site.

Derivative Data

Data automatically collected when you use the Site, including IP address, browser type, access times, and referring pages.

Mobile Device Data

If accessing via mobile, we may collect device details such as model, manufacturer, and location (if enabled).

Third-Party Data

Information you authorize us to access via integrations with third-party services (e.g., when you link your account).

USE OF YOUR INFORMATION

We may use your information to:

• Confirm appointments or treatment plans

• Provide personalized care

• Improve Site performance and user experience

• Communicate updates or promotions

• Comply with legal obligations

• Conduct internal analytics and marketing

• Send newsletters or reminders

• Facilitate patient communication and care coordination

DISCLOSURE OF YOUR INFORMATION

Your data may be shared in the following circumstances:

Legal Obligations

To comply with laws, enforce policies, or protect rights and safety.

Third-Party Service Providers

With vendors who help us operate the Site, manage patient communications, or perform business functions.

Marketing Communications

With your consent, for practice-related promotions.

Online Postings

Content you post publicly may be viewable and shared by others.

Third-Party Advertisers

We may allow advertisers to display ads using cookies or pixels for interest-based targeting.

TRACKING TECHNOLOGIES

Cookies & Web Beacons

We may use cookies and tracking technologies to personalize your experience. You may disable cookies, though this may impact Site functionality.

Internet-Based Advertising

We may use cookies via third-party tools for remarketing and ad delivery. For opt-out info, visit:

• Network Advertising Initiative Opt-Out Tool

• Digital Advertising Alliance Opt-Out Tool

Website Analytics

We may use analytics tools (e.g., Google Analytics) to understand Site usage trends. These services may set cookies but do not collect personally identifiable information. You can opt out using their respective tools.

THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices. We recommend reviewing their privacy policies before submitting personal information.

SECURITY OF YOUR INFORMATION

We use appropriate technical and organizational safeguards to secure your data. However, no online transmission is 100% secure. Use the Site at your own risk and avoid submitting sensitive information through unsecured means.

OPTIONS REGARDING YOUR INFORMATION

Emails and Communications

To stop receiving emails, newsletters, or other non-essential messages, you can:

• Click “unsubscribe” in the email

• Contact our office using the information below

For third-party marketing emails, contact the third party directly to opt out.